Shipping policy

Shipping Policy

Northstar Essentials ships within Canada. Orders may be fulfilled directly by our supplier partners.

Shipping Rates

Shipping charges and available delivery options are displayed at checkout before payment. Rates vary by product, supplier, order contents and delivery address.

Any applicable free-shipping offer will be reflected at checkout. Free-shipping offers advertised on a supplier’s own website do not necessarily apply to Northstar Essentials orders.

Processing and Delivery

Processing and delivery times vary by supplier, product availability and destination. Delivery estimates are not guaranteed arrival dates. Rural or remote destinations, severe weather and carrier disruptions may cause delays.

Multiple Shipments

Orders containing products from different suppliers may arrive in separate shipments, with separate tracking information. The shipping charges applicable to your order are displayed at checkout.

Tracking

Tracking information will be provided when available from our fulfilment partners.

Questions or Delivery Issues

For questions about shipping, tracking, missing packages or damaged deliveries, contact info@northstaressentials.ca with your order number so we can investigate and assist.